Privacy Policy

1. Information We Collect

We may collect information you provide directly to us, including:

• Contact information (name, email address, phone number, mailing address)
• Health information you choose to share as part of your homeopathic care (health history, current concerns, medications, and related intake details)
• Billing and payment information
• Communications you send us (email, contact forms, consultation notes)

We may also automatically collect technical information such as your IP address, browser and device information, and pages visited. Because our consultations are conducted remotely, sessions take place over video conference or telephone using third-party conferencing services.

2. How We Use Your Information

We may use information to:

• Provide homeopathic consultations and maintain your client records
• Communicate with you about appointments, services, and your care
• Send requested newsletters or notices (with your consent)
• Process payments and maintain business records
• Comply with legal and regulatory obligations, including Minnesota Statutes Chapter 146A record-keeping requirements
• Improve our website and services

3. Health Information Is Confidential

Information relating to your complementary and alternative health care services is confidential under Minnesota law (Minn. Stat. § 146A.08). We will not reveal communications from or relating to you except when authorized by you in writing or otherwise required or permitted by law.

You have the right to access your records in accordance with Minnesota Statutes, sections 144.291 to 144.298. See also our Client Bill of Rights.

4. How We Share Information

We do not sell your personal information. We may share information with service providers that help us operate Genesis Homeopathy, including providers of website hosting, forms, email, scheduling, payment processing, and videoconferencing — only as needed to deliver services to you.

We may also disclose information when required by law (for example, mandated reporting obligations under Minnesota law) or to protect the safety of any person.

5. Cookies and Analytics

This website uses only storage necessary to make it work. Where analytics are used, they operate based on your cookie preferences, which you can accept, reject, or change at any time via the "Manage consent" link in the footer.

6. Email Communications

If you choose to receive newsletters or other updates, you may unsubscribe at any time using the link provided in the email. We may still send communications necessary to respond to an inquiry or administer your care.

7. Data Security and Retention

We use reasonable administrative and technical measures to protect personal information, including limiting access to client records.

We retain information for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, regulatory, insurance, and record-keeping requirements. Client records are retained per our record-retention schedule; contact us with questions about specific retention periods.

8. Your Privacy Choices

Depending on applicable law (including state privacy laws where you reside), you may have rights relating to your personal information, including the right to request access, correction, or deletion, and the right to non-discrimination for exercising those rights.

To submit a privacy request, contact: [practitioner email]

9. Third-Party Websites

Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted on this page with the date of the latest revision.

11. Contact Us

Genesis Homeopathy
[Practitioner name], Complementary and Alternative Health Care Practitioner
[Email] · [Phone]
Practice conducted remotely by video conference and telephone